Privacy Policy

Al-Ghani Travels International

At Al-Ghani Travels International, your privacy is our priority. We are committed to protecting and respecting your personal information while providing high-quality travel and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Identification Information: Name, date of birth, nationality, passport details, contact details (phone number, email, address).
Payment Information: Payment card details, bank account information, or transaction records, which are handled securely.
Travel Details: Visa information, flight bookings, accommodation preferences, itinerary details.
Communication Data: Emails, phone calls, or messages exchanged with our team.
Technical Data: IP address, browser type, device information, cookies, and usage data when you visit our website.

2. How We Use Your Information

We use your information to:

Provide, manage, and deliver the travel and visa services you request.
Process payments and refunds securely.
Communicate important updates, confirmations, and customer support.
Comply with legal and regulatory requirements.
Improve our services and website performance.
Protect against fraud and unauthorized transactions.

3. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Airlines, hotels, visa authorities, payment processors, and other travel-related partners necessary to fulfill your bookings.
Legal Authorities: When required by law, regulation, or legal process.
Affiliated Organizations: Members of the Association of Travel Agents of Bangladesh (ATAB), Hajj Agencies Association of Bangladesh (HAAB), and other trusted partners.

All third parties are required to protect your data in line with this Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems are regularly updated to ensure the highest security standards.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Access to the data we hold about you.
Request corrections or updates.
Object to or restrict processing.
Request deletion of your personal information.
Withdraw consent where applicable.

To exercise your rights or for any privacy-related inquiries, please contact us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.